Whistleblowing process

SMG is dedicated to maintaining a workplace where discrimination, retaliation, and harassment have no place, ensuring an environment built on ethics, compliance, transparency, and trust.

To uphold these principles, we have established a Whistleblowing Policy with clear reporting channels, enabling employees to raise concerns about potential violations. These may include issues related to business ethics, harassment, discrimination, or health and safety risks. Concerns can be reported through line supervisors, Human Resources or anonymously through a dedicated integrity line, which is available across our operations and accessible in English as well as most local languages. All reports are handled with strict confidentiality, assessed promptly, and investigated thoroughly as needed. To protect the anonymity of reporters and the credibility of the process, SMG does not publish the number or specific nature of whistleblowing reports.

We are committed to fostering a safe and open environment where employees feel empowered to speak up. Retaliation against whistleblowers or individuals participating in investigations is strictly prohibited.