Appendix

6.1 Reporting indices
6.1.1 GRI Content Index

SMG Swiss Marketplace Group AG has reported the information cited in this GRI Content Index for the period 1 January 2024 to 31 December 2024 with reference to the GRI Standards.

We disclose against selected GRI disclosures that reflect our material topics and reporting priorities, as determined through internal assessment and stakeholder engagement. The GRI Content Index presented below includes direct references to where these disclosures are addressed in the report. We have not aimed to report in full accordance with the GRI Standards. However, we remain committed to enhancing our disclosure scope and data maturity over time in line with evolving stakeholder expectations and regulatory developments.

GRI Standard

Disclosure

Reference / Information

GRI 1

GRI 2: General Disclosures

2-1 Organisational details

About SMG Swiss Marketplace Group Contact information and imprint

2-2 Entities included in the organisation’s sustainability reporting

About SMG Swiss Marketplace Group

2-3 Reporting period, frequency and contact point

About SMG Swiss Marketplace Group Contact information and imprint The report is released annually. Publication date: 5 September 2025

2-4 Restatements of information

No restatements in 2024

2-5 External assurance

About SMG Swiss Marketplace Group

2-6 Activities, value chain, and other business relationships

About SMG Swiss Marketplace Group

2-7 Employees

Employee data methodology and operational boundaries Workforce strategy and overview

2-8 Workers who are not employees

Employee data methodology and operational boundaries Workforce strategy and overview

2-9 Governance structure and composition

Empowering sustainability: Our governance framework at a glance

2-11 Chair of the highest governance body

Sustainability governance structure within SMG

2-12 Role of the highest governance body in overseeing the management of impacts

Empowering sustainability: Our governance framework at a glance

2-13 Delegation of responsibility for managing impacts

Empowering sustainability: Our governance framework at a glance

2-14 Role of the highest governance body in sustainability reporting

About SMG Swiss Marketplace Group Empowering sustainability: Our governance framework at a glance Materiality assessment

2-15 Conflicts of interest

Ensuring regulatory compliance

2-16 Communication of critical concerns

Empowering sustainability: Our governance framework at a glance Whistleblowing process

2-17 Collective knowledge of the highest governance body

Empowering sustainability: Our governance framework at a glance

2-22 Statement on sustainable development strategy

CEO Statement

2-23 Policy commitments

Ensuring regulatory compliance Ethics and compliance Human rights Identifying risks

2-24 Embedding policy commitments

Ensuring regulatory compliance

2-25 Processes to remediate negative impacts

Ensuring regulatory compliance Human rights Identifying risks

2-26 Mechanisms for seeking advice and raising concerns

Ensuring regulatory compliance Whistleblowing process

2-27 Compliance with laws and regulations

Ensuring regulatory compliance

2-28 Membership associations

Driving a responsible digital space in Switzerland Industry alliances to drive collective advances

2-29 Approach to stakeholder engagement

Industry alliances to drive collective advances Our sustainability strategy and journey

GRI 3: Material Topics 2021

3-1 Process to determine material topics

Materiality assessment

3-2 List of material topics

Material topics from the Double Materiality Assessment

Material topic: Emissions and energy efficiency

3-3 Management of material topics

Climate Driving change with our net-zero targets Emissions and energy overview Key initiatives, targets, and metrics Empowering sustainability: Our governance framework at a glance Measuring our carbon footprint

GRI 302: Energy 2016

302-1 Energy consumption within the organisation

Emissions and energy overview Key initiatives, targets, and metrics Methodology and approach to emission and energy calculations

302-3 Energy intensity

Emissions and energy overview Methodology and approach to emission and energy calculations

GRI 305: Emissions 2016

305-1 Direct GHG emissions (Scope 1)

Emissions and energy overview Methodology and approach to emission and energy calculations

GRI 305: Emissions 2016

305-2 Indirect GHG emissions (Scope 2)

Emissions and energy overview Methodology and approach to emission and energy calculations

305-3 Other indirect GHG emissions (Scope 3)

Emissions and energy overview Methodology and approach to emission and energy calculations

305-4 GHG emissions intensity

Emissions and energy overview Methodology and approach to emission and energy calculations

Material topic: Talent attraction and retention

3-3 Management of material topics

Empowering sustainability: Our governance framework at a glance Talent attraction and retention Workforce strategy and overview

GRI 401: Employment 2016

401-1 New employee hires and employee turnover

Workforce strategy and overview

401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

Employee well-being and engagement Talent attraction and retention

GRI 404: Training and Education 2016

404-1 Average hours of training per year per employee

Talent attraction and retention

404-2 Programs for upgrading employee skills and transition assistance programs

Talent attraction and retention

404-3 Percentage of employees receiving regular performance and career development reviews

Talent attraction and retention

Material topic: Employee well-being

3-3 Management of material topics

Employee well-being and engagement Empowering sustainability: Our governance framework at a glance Workforce strategy and overview

Material topic: Diversity and inclusion

3-3 Management of material topics

Diversity and inclusion Workforce strategy and overview

GRI 405: Diversity and Equal Opportunity 2016

405-1 Diversity of governance bodies and employees

Diversity and inclusion

GRI 406: Non-discrimination 2016

406-1 Incidents of discrimination and corrective actions taken

Diversity and inclusion

Material topic: Cybersecurity and data protection

3-3 Management of material topics

Cybersecurity Cybersecurity and data protection Data protection Empowering sustainability: Our governance framework at a glance

GRI 418: Customer Privacy 2016

418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

Data protection

Material topic: Helping people make sustainable, affordable choices

3-3 Management of material topics

Empowering sustainability: Our governance framework at a glance Helping people make sustainable choices Raising awareness about sustainability in the real estate and automotive sectors Social impact for consumers Toward a low-emission real estate sector

Material topic: Circularity

3-3 Management of material topics

Automotive: Extending vehicle life for a greener future Circularity Embedding circularity in our workplace Empowering sustainability: Our governance framework at a glance General Marketplaces: Pioneering circular economy solutions in consumer goods

Governance

GRI 205: Anti-corruption 2016

205-1 Operations assessed for risks related to corruption

Combating bribery and corruption

205-2 Communication and training about anti-corruption policies and procedures

Combating bribery and corruption Ensuring regulatory compliance

205-3 Confirmed incidents of corruption and actions taken

Combating bribery and corruption

GRI 206: Anti-competitive Behavior 2016

206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Anti-competitive behavior

6.1.2 Swiss sustainability disclosure indices

Swiss CO Index

The section below address the report content in accordance with Article 964b of the Swiss Code of Obligations (CO).

Thematic area and breakdown

Reference

Business Model

About SMG Swiss Marketplace Group

Environmental Matters

Concepts & due diligence

Climate change and business resilience Empowering sustainability: Our governance framework at a glance Measuring our carbon footprint

Measures

Key initiatives, targets, and metrics

Main risks

Assessment of climate-related risks and opportunities Climate change and business resilience

Performance Indicators

Driving change with our net-zero targets Emissions and energy overview

Social Matters

Concepts & due diligence

Cybersecurity and data protection Empowering sustainability: Our governance framework at a glance Social impact for consumers

Measures

Cybersecurity Data protection Industry alliances to drive collective advances RicardoForGood

Main risks

Cybersecurity and data protection

Performance Indicators

Cybersecurity Data protection Industry alliances to drive collective advances RicardoForGood

Employee-related Matters

Concepts & due diligence

Empowering sustainability: Our governance framework at a glance Workforce strategy and overview

Measures

Diversity and inclusion Employee well-being and engagement Talent attraction and retention

Main risks

Workforce strategy and overview

Performance Indicators

Diversity and inclusion Employee well-being and engagement Talent attraction and retention Workforce strategy and overview

Human Rights

Concepts & due diligence

Empowering sustainability: Our governance framework at a glance Human rights Identifying risks

Anti-Corruption

Concepts & due diligence

Combating bribery and corruption Empowering sustainability: Our governance framework at a glance

TCFD Index

Disclosure category and breakdown

Reference

Governance

Describe the board’s oversight of climate related risks and opportunities.

Empowering sustainability: Our governance framework at a glance

Describe management’s role in assessing and managing climate-related risks and opportunities.

Climate change and business resilience Empowering sustainability: Our governance framework at a glance Integrating sustainability into the ERM framework

Strategy

Describe the climate-related risks and opportunities the organisation has identified over the short, medium, and long term.

Assessment of climate-related risks and opportunities Climate change and business resilience

Describe the impact of climate-related risks and opportunities on the organisation’s business, strategy, and financial planning.

Assessment of climate-related risks and opportunities

Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario.

Assessment of climate-related risks and opportunities

Risk Management

Describe the organisation’s processes for identifying and assessing climate-related risks.

Assessment of climate-related risks and opportunities Integrating sustainability into the ERM framework

Describe the organisation’s processes for managing climate-related risks.

Assessment of climate-related risks and opportunities Integrating sustainability into the ERM framework

Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the organisation’s overall risk management.

Assessment of climate-related risks and opportunities Integrating sustainability into the ERM framework

Metrics & Targets

Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process.

Emissions and energy overview

Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks.

Emissions and energy overview

Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets.

Emissions and energy overview Key initiatives, targets, and metrics

6.2 Glossary and footnotes
6.2.1 Abbreviations and definitions

Abbreviation / Term

Definition / Explanation

Affiliate

Entity over which an investor has significant influence but not control (accounting term)

AGVS

Auto Gewerbeverband Schweiz

AI

Artificial Intelligence

AIB

Association of Issuing Bodies

BEIS

UK Department for Business, Energy & Industrial Strategy

BfE

Swiss Federal Office of Energy

BoD

Board of Directors

CBEC

Cantonal Building Energy Certificate

CISO

Chief Information Security Officer

cNPS

candidate Net Promoter Score

CO

(Swiss) Code of Obligations

CO₂

Carbon Dioxide

CO₂e

Carbon dioxide equivalent, a unit of measurement used to standardise the climate impact of various greenhouse gases, such as nitrous oxide, methane, and hydrofluorocarbons.

CoC

Code of Conduct

DDTrO

Ordinance on Due Diligence and Transparency in relation to Minerals and Metals from Conflict-Affected Areas and Child Labour

DEFRA

Department for Environment Food and Rural Affairs

DMA

Double Materiality Assessment

DPA

Data Processing Agreements

DPMS

Data Protection Management System

DPO

Data Protection Officer

ELT

Executive Leadership Team

ERM

Enterprise Risk Management

ESG

Environment, Social and Governance

EV

Electric Vehicle

FADP

Swiss Data Protection Act

FDPIC

Swiss Federal Data Protection and Information Commissioner

FIDO

Fast IDentity Online

FTE

Full-Time Equivalent

GCO

Group Compliance Officer

GHG

Greenhouse Gas

GHG Protocol

Greenhouse Gas Protocol

GRI

Global Reporting Initiative

IAPP

International Association of Privacy Professionals

IEA

International Energy Agency

IPCC

Intergovernmental Panel on Climate Change

ISMS

Information Security Management System

ISO

International Organization for Standardization

Joint ventures

Joint arrangements with shared control and rights to net assets (accounting term)

KPI

Key Performance Indicator

LCA

Life Cycle Assessment

MFA

Multi-Factor Authentication

Minergie

Swiss Standard for Sustainable Building

Minority interests

Ownership in a subsidiary not attributable to the parent company, meaning non-controlling interests (accounting term)

MWh

Megawatt-hour

n/a

not available

NGFS

Network for Greening the Financial System

NTM

Network for Transport Measures

PGSP

Profit Growth Share Plan

RAC

Risk and Audit Committee

RoPA

Record of Processing Activities

SASB

Sustainability Accounting Standards Board

SBTi

Science-Based Targets initiative

SCC

Standard Contractual Clauses

SDG

Sustainable Development Goals

SLU

SMG Learning Universe

SMG Leader

A leader is defined as employees in management positions who leads at least one employee directly

SOC2

Service Organisation Control Type 2

SPOC

Single Point of Contact

Sustainability SteerCo

Sustainability Steering Committee

TCFD

Task Force on Climate-related Financial Disclosures

TWINT

Switzerland’s leading mobile payment app

UNGPs

United Nations Guiding Principles on Business and Human Rights

VUD

Association for Corporate Data Protection

WRI

World Resources Institute

6.2.2 Consolidated footnotes
1The reported figure is presented on a Headcount (HC) basis, consistent with the reporting throughout this document. For reference, this corresponds to 863 full-time equivalents (FTEs).
2Switzerland, France, Germany, India, Serbia and Vietnam.
3The sustainability report includes data pertaining to companies of which SMG Swiss Marketplace Group AG has had full ownership or direct or indirect operational control throughout the year, including SMG Swiss Marketplace Group Sàrl, Swiss Marketplace Group (Austria) GmbH, SMG Swiss Marketplace Group GmbH, Immo Inf. Technology Private LTD, SMG Swiss Marketplace Group d.o.o. Beograd, Nhat Viet Group Ltd., Ricardo AG, Flatfox AG, Acheter - Louer.ch & Publimmo Sàrl, Casasoft AG, IAZI, Informations- und Ausbildungszentrum für Immobilien AG, Moneyland.ch AG. Certain scope limitations are mentioned throughout the report and in Methodologies and boundaries
4Given that SMG does not import or process minerals and metals from conflict- affected areas, we are not required to submit a due diligence report under Articles 964j-964l of the Swiss Code of Obligations (CO).
5Version of June 2017, and the annex "Implementing the Recommendations of the Task Force on Climate-related Financial Disclosures", version of October 2021.
6The three scenarios are as follows: the Net-Zero Scenario (aligned with 1.5°C), the Announced Pledges Scenario (aligned with 1.7–2°C), and the Stated Policies Scenario (aligned with 2–2.5°C). For further details, please refer to Assessment of climate-related risks and opportunities.
7Refers only to offices within our organisational boundaries, as defined in Methodology and approach to emissions and energy calculation.
8RoPAs are a legal requirement for companies to document their data processing activities.
9NIST-SP-800-61 rev2.
10This is taking into account breaches of customer privacy that were reported to privacy authorities.
11The people strategy is implemented across all business units and locations, except for Moneyland.ch AG and Immo Inf. Technology Private LTD, where integration efforts are still ongoing.
12Details on reporting scope and methodology are outlined in Employee data methodology and operational boundaries.
13Details on reporting scope and methodology are outlined in Employee data methodology and operational boundaries.
14Total rates are calculated as the number of new hires divided by the total average number of employees across categories during the reporting period.
15Total rates are calculated as the number of leavers divided by the total average number of employees across categories during the reporting period.
16Available to permanent employees maintaining a minimum 40% workload.
17Excl. Immo Inf. Technology Private Ltd. (India) and moneyland.ch AG.
18Data relating to employee engagement was retrieved from Culture Amp.
19Source: starred.com.
20Details on reporting scope and methodology are outlined in Employee data methodology and operational boundaries.
21Details on reporting scope are outlined in Employee data methodology and operational boundaries.
22Details on reporting scope are outlined in Employee data methodology and operational boundaries.
23The term "leaders" is defined in the list of abbreviations and definitions.
25Emissions from online marketing services are currently excluded from our GHG inventory due to the lack of standardised estimation methodologies across the industry and the high complexity of emissions attribution. We are actively monitoring the development of market guidance and exploring methodological approaches to estimate the associated emissions, with the aim to include them in future reporting cycles as feasibility and methodological clarity improves.
6.3 Contact and imprint

Publisher:

SMG Swiss Marketplace Group AG

Thurgauerstrasse 36
8050 Zurich
Switzerland

Website: www.swissmarketplace.group
Email: info@swissmarketplace.group
Phone: +41 58 900 73 91

Disclaimer:

This sustainability report has been prepared with the utmost care. However, we do not assume liability for the accuracy, completeness, or timeliness of the information provided. This report is for informational purposes only and does not constitute any legal claims.

Copyright:

All content in this report, including text, graphics, and images, is protected by copyright. Use or reproduction is only permitted with the explicit consent of SMG Swiss Marketplace Group AG.

Feedback and suggestions:

We welcome your feedback and are happy to engage in dialogue on sustainability topics. Please contact us at ir@swissmarketplace.group.